Factors influencing in selection of online banking products: a conceptual paper on Bangladeshi customer

Abstract The study has been led to research the components that impact the clients of electronic banking services to utilize internet banking in Bangladesh. In this study there has been utilizing diverse compelling components that has an extraordinary effect to rouse or impact the internet banking client in determination of their web based banking framework in Bangladesh will be examine and with different analytical procedures. It has been seen from the result of the literature that, the ease of usefulness is the most critical component that impacts the client in choice of internet banking. Different questions will be asked to determine the most influencing term under use of usefulness. On perception, a proper policy may go a long way to increase the ease use online banking system with the improvement of other related facilities which will help the online banking system to attract the new clients. Keywords: Ease of usefulness, online bank, Security and Privacy, Customer satisfactio

Factors affecting the attractiveness of medical tourism destination: an empirical study on India

Abstract Background: In this edge, medical tourism is not a new idea. Medical treatment is one of the essential demands of human beings and it requires high quality and intensive care. Beside western world, few developing countries are playing key roles as medical tourism destinations. India is one of the leading names among these countries. The purpose of the paper is to find the factors influencing the attractiveness of India as a health tourism destination. Methods: The study has found the major contributing factors and their relative importance in the attractiveness of the health tourism destination that is India from consumers‟ perspectives by conducting survey with an application of structural equation modelling approach. Results: In Indian context, medical tourists consider service quality and cost mostly to select any medical destination. In addition they also give value to the destination competitiveness but tourist attitude is less important in comparison with other factors affecting their destination choice. Since the study has used structural equation modelling approach to test the hypothesis and figure out the relative importance of the factors, the fundamental indices such as Normed Chi square(less than 3), RMSEA (less than 0.08) and CFI (more than 0.90) values show the overall model fit of the proposed model. Conclusion: In order to transform a country such as India as an attractive and competitive medical tourist destination in this time of globalization, a step should be taken to control cost ensuring the quality of services. Keywords: Medical tourism, Destination competitiveness, Factors, Indi

Islamic banking in Malaysia: a study of attitudinal differences of Malaysian customers

This research emphasizes attitudinal difference of Malaysian customers about Islamic banking services. The banking service providers can gain excellent benefit from Islamic banking practices upon identification of these differences. A structured questionnaire was constructed to collect the necessary data to answer the research questions as being framed on related affective factors of attitudinal differences of consumers’ in Malaysia. In this research we have employed independent sample ‘t’ test and ANOVA to test the hypotheses. Results showed that Malaysian consumers have positive attitude toward Islamic banking. Results of ‘t’ test showed significant attitudinal differences between males and females. In addition, the results of ANOVA showed significant attitudinal difference existed only between Malay and Chinese and between Chinese and Indian, while the overall attitudes of all three races were positive toward Islamic banking. One potential limitation of this study was the size and composition of the group which participated in the study. Therefore, a generalization about the entire population of Malaysian banking customers of banking sector is inappropriate. In addition, this research could not incorporate all levels of diverse attributes of Islamic banking that might influence customers’ behavior. The results of this study can facilitate the Islamic banking service providers to introduce new, innovative service offerings based on attitudinal differences and of course, in accordance with Islamic rules and regulation

Religiosity, ethnocentrism end corporate image towards the perception of young muslim consumers: structural equation modelling approach

The purpose of this research is to study the relationship between religiosity, ethnocentrism and corporate image towards the perception of purchasing foreign goods by the young Muslim consumers in Malaysia. A total of 250 questionnaires were distributed for measuring the relationship from young Muslim consumers in Klang Valley area. Finally, 230 questionnaires became validated and tested for further statistical analysis through exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modelling (SEM) was applied for testing the hypotheses of the study. Among all the variables, corporate image and ethnocentrism behavior plays the most significant on the perception of young Muslim consumer’s before purchasing foreign made products. The added value of this paper is to link between theory and practice, and explore the religiosity and ethnocentrism behavior on young Muslim consumer’s purchase decisions of foreign products. Few researches have conducted over the years under the young Muslim consumers that investigated the relationship between religiosity and ethnocentrism perspective. Moreover, this relatively new issue remains largely undiscovered by researchers under various market environments

A model of Islamic tourism towards religious motivation and tourist satisfaction in Malaysia

Abstract The aim of this chapter is to explore the roles of religious motivation in the relationship between tourists' antecedents and their destination and satisfaction , and to provide some guidelines to aid tourism professionals in developing and implementing the niche strategy of Islamic tourism for the advancement of the tourism industry of a country such as Malaysia. In the Malaysian context, the religious motivation of international Muslim tourists is increasingly active in their minds, which suggests that tourism professionals consider Shariah-compliant tourism to keep long-term customer relationships. Perceived value, destination image, and service quality influence international Muslim tourists to look to this destination for satisfaction . As a moderation role, the more the level of religious motivation varies, the more the effect of moderator yields. In addition, tourism professionals necessarily require understanding relevant Shariah rules, character­ istics of international Muslim tourists , and the context of the Islamic country so that they can design a Shariah-compliant tourism strategy and policy effective for further growth of the tourism industr

Export performance of Malaysian Telecommunication products: market prospect and challenges

This study tries to examine the export competitiveness of selected telecommunication products by using indicators like Revealed Comparative Advantage (RCA) and Constant Market Share (CMS)analysis and Shift-share method and these are used for identifying potential export markets. The selected four categories of telecommunication products are taken into account on the basis of three digit level Standard International Trade Classification (SITC) for the period between 2000 and 2011. The RCA calculation clearly indicates an increasing strength of comparative advantage of Malaysia, except for the products(SITC-763) and (SITC-764). This is mainly due to the negligible import for these products. The CMS results suggest that export gain s of Malaysia for telecommunication products are largely attributed to the size of the market and also to its competitiveness effects. The CMS analysis also depicts that the competitiveness effect of telecommunication products are subsequently improved in general during the period III and I (2008-11and 2000-03) as compared to those of the period I and II (2000-03and 2004-07) and period II and III (2004-07 and 2008-11).The shift-share indicates that the USA, UK, Netherlands, Switzerlands, Japan and Germany are biggest importing countries of Malaysian telecommunication products although major challenges are the asian countries here

Lead time management in the garment sector of Bangladesh: an avenues for survival and growth

Bangladesh has emerged as an important supplier of quality readymade garments in the global market. The spectacular growth of garment sector in Bangladesh in recent years has dramatically changed the landscape of export composition of the country. Once heavily dependent on exports of primary products lead by Jute, the economy of Bangladesh is now experiencing almost 76% export contribution from readymade garments (RMG). The sector has now occupied an important place in Bangladesh national economy. Nevertheless, all is not well in this sector. It faces numerous challenges and it is now on the crossroad with the phasing out of quota system, GSP facilities and new provisions of WTO. In this study attempts have been made to find out the ways to face the competitive business environment by the efficient management process towards the lead time reduction. The main purpose of this article is to analyse the business process of the garment sector to find out it’s lead time minimization process. The study has been concluded by the development of a new diagram of business process with the outcome that the other management process in the supply chain is an important factor rather than process management in the lead time minimization process

Tracing the route to organisational performance through expatriate leadership effectiveness: the role of emotional, cultural and spiritual intelligence

This study aims to determine the effects of emotional, cultural and spiritual intelligence on organisational performance through expatriate leadership effectiveness. For doing so, a conceptual framework has been designed. Afterwards, data were collected from expatriate managers of various multinational corporations in Kuala Lumpur, Malaysia, through the employment of self-administered questionnaires. The collected data were later analysed through SPSS and SEM. The outcomes indicated that cultural and spiritual intelligence have positive effects on expatriate leadership effectiveness. Furthermore, emotional, cultural and spiritual intelligence and expatriate leadership effectiveness have positive effects on organisational performance. The results have also shown that expatriate leadership effectiveness mediates the relationship between cultural and spiritual intelligence and organisational performance. Implications, limitations and future research directions are discussed

Integrated effects of marketing stimuli towards gaining competitive supply-chain of grocery products: the Palestine market experience

Grocery stores are known as an important link in the food delivery system and a vital element of the retail industry spheres. Some supermarkets have gone to considerable lengths to collaborate with local suppliers to benefit both the consumer and the community. Palestine appears to be regarded as an uncommon marketplace, as a customer has discovered over time how to bridge the gap between what they create locally and where they can sell it locally under certain conditions. Therefore, this study is an underlying integrated way of critical influencing factors on the loyalty of grocery products marketing in Palestine. A field survey questionnaire was employed in this study. Data were collected via a structured self-administered questionnaire, with analysis techniques outlined using Structural Equation Modelling (SEM). The findings revealed that the identified and investigated key parameters of brand strategy, as well as the relationship and impact of brand strategy, as well as other research factors such as relationship marketing and service quality, have an impact on Palestinian purchase decisions regarding grocery products and determining customer satisfaction and loyalty to grocery stores. The findings revealed that the identified and investigated key parameters of brand strategy, as well as the relationship and impact of brand strategy, as well as other research factors such as relationship marketing and service quality, have an impact on purchase decisions of grocery products and determining customer satisfaction and loyalty to grocery stores. In addition, this study has made a significant contribution to the Palestinian government's understanding of customer perceptions of relevant aspects that may aid decision-making for future policies on food and other grocery products

The concern of COVID-19 and Islamisation: an implication of religious attitude for the development of tourism sector in Malaysia

Tourists amid the COVID-19 outbreak are anticipated to have a heightened awareness of hygiene and safety. As with many other sectors, this pandemic hits the tourism business hard for inappropriate reasons. Given the circumstances, this research aims to identify how a religious attitude helps to develop Malaysia’s tourism sector. Muslims and non-Muslims are attracted to Malaysia’s numerous exciting tourist destinations. The tourism business is vital to the economies of several Southeast Asian countries; therefore, this research hence focuses on Malaysia, one of the region’s rising tourist hotspots. Based on the approach of non-probability purposive sampling, 300 tourists were selected to participate in the research. The acquired data were processed using SPSS for fundamental analysis and SEM-AMOS for evaluating hypotheses. In order to restore tourism in Malaysia, the findings of this research give a mechanism, valuable guidelines for practitioners and academics, and an in-depth understanding of visitors’ expectations aligned with religious worldviews